Returns & Exchanges
At Urge Pret, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange eligible items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Check and Refund
Once our team inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing